trusted formLightspeed Restaurant U-Series vs Wix POS | Several.com

Lightspeed Restaurant U-Series vs Wix POS

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Pros
  • Easy to use
  • Full third-party integration
  • Remote access
  • Transparent pricing
Pros
  • Intuitive interface
  • Flexible payment options
  • Hardware variability
  • Streamlined checkout
Cons
  • Must use their payment processor
  • More expensive than some providers
  • Lack of support
  • Many customer complaints
Cons
  • Software exclusive to their hardware
  • Only available in US and Canada
  • Limited third-party integrations
Summary

Upserve opened their doors in 2009 in Providence, Rhode Island. Expanding their offerings over the years has brought them from being a social network to a leading POS provider. The company offered multiple price packages and helped customers choose their hardware and software packages to meet their unique business needs. Upserve serves merchants in over 100 countries, expanding beyond North America with Lightspeed’s acquisition. The POS system offered by Lightspeed U-Series works with Windows, MAC, iOS, and Android, offering seamless integration for top third-party applications like QuickBooks, Grubhub, and DoorDash. The company has received mixed reviews over the years, with many customers pleased with the ease of use and customer support, while others complain about system crashes and ineffective support services. Upserve’s name means putting customers first and listening more than talking, which has helped them become a trusted source for POS systems in the restaurant and retail markets.

Summary

Founded in 2006, Wix has grown into a versatile business solutions provider, offering a comprehensive point-of-sale (POS) system among its services. With a global presence, Wix has become a go-to platform for businesses to streamline their operations and enhance customer experiences. Wix POS is renowned for its intuitive interface and seamless online and offline sales channel integration. Its omnichannel capabilities enable businesses to maintain a consistent shopping experience across various platforms, from in-store purchases to online orders and deliveries. Key features include synced inventory management, customizable checkout processes, and secure payment processing through Wix Payments. While customer feedback is generally positive, some users have reported challenges accessing customer support. Despite this, Wix's industry credentials, including awards like the Google Cloud Expansion Partner of the Year, underscore their commitment to providing top-notch solutions. Explore how Wix POS can revolutionize your business operations and drive growth in today's competitive market.

Quick Stats
  • Trustpilot Score : 4.4 stars out of 5
  • Customer Experience : Fair
  • Transparent Pricing : False
  • Pricing Model : Undisclosed
  • BBB Rating : D+
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.6 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : One upfront cost plus transaction fees
  • BBB Rating : A
  • Money-Back Guarantee : True
Selling Points
  • Serves merchants in over 100 countries
  • Offers customization options
  • Simple design with customizable options
Selling Points
  • Combined hardware and software
  • Native payment processing
  • Moneyback guarantee
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Undisclosed
    Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Undisclosed
    Customer-Facing Display
  • Undisclosed
    Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • Undisclosed
    On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Supported Payment Options
  • ACH Processing
  • Cash Transactions
  • Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Undisclosed
    Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Undisclosed
    Mobile App
  • Undisclosed
    Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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