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Aloha POS: Enhancing Restaurant Efficiency vs Wix POS

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Pros
  • User-friendly interface
  • Customizable packages
  • Cloud-based applications
Pros
  • Intuitive interface
  • Flexible payment options
  • Hardware variability
  • Streamlined checkout
Cons
  • Lack of transparency
  • Costly packages
Cons
  • Software exclusive to their hardware
  • Only available in US and Canada
  • Limited third-party integrations
Summary

Since 1997, Hospitality Control Solutions has been the premier provider of NCR Aloha POS systems, with their headquarters located in Tennessee. Specializing in tailored point-of-sale (POS) solutions for restaurants, bars, and other food service providers, they cater to businesses of all sizes, from small independents to large chains. Their comprehensive offerings include software, hardware, a mobile app, consumer marketing services, and on-site training to ensure seamless integration. Key features encompass inventory management, secure payment processing, reward programs, analytics and reporting, and cloud-based applications, all aimed at optimizing restaurant operations for quick ordering, decreased ticket times, and exceptional delivery services. Additionally, the company holds QIR certification from the PCI Security Standards Council, underscoring their commitment to data security. While customer reviews vary, with some lauding the professionalism of their technicians and others expressing dissatisfaction with response times, NCR Corporation, the parent company, has received mixed ratings, with a D- rating from the Better Business Bureau (BBB) and positive ratings on G2, Trustpilot, and TrustRadius. Notably, Aloha has won several Software Reviews awards in 2022, including the Conflict Resolution Award and the Emotional Footprint Championship. Widely available worldwide, Aloha POS has significant usage in the United States, the Netherlands, and the United Kingdom.

Summary

Founded in 2006, Wix has grown into a versatile business solutions provider, offering a comprehensive point-of-sale (POS) system among its services. With a global presence, Wix has become a go-to platform for businesses to streamline their operations and enhance customer experiences. Wix POS is renowned for its intuitive interface and seamless online and offline sales channel integration. Its omnichannel capabilities enable businesses to maintain a consistent shopping experience across various platforms, from in-store purchases to online orders and deliveries. Key features include synced inventory management, customizable checkout processes, and secure payment processing through Wix Payments. While customer feedback is generally positive, some users have reported challenges accessing customer support. Despite this, Wix's industry credentials, including awards like the Google Cloud Expansion Partner of the Year, underscore their commitment to providing top-notch solutions. Explore how Wix POS can revolutionize your business operations and drive growth in today's competitive market.

Quick Stats
  • Trustpilot Score : 4.7 out of 5
  • Customer Experience : Good
  • Transparent Pricing : False
  • Pricing Model : Subscription plans
  • BBB Rating : D-
  • Money-Back Guarantee : False
Quick Stats
  • Trustpilot Score : 4.6 out of 5
  • Customer Experience : Good
  • Transparent Pricing : True
  • Pricing Model : One upfront cost plus transaction fees
  • BBB Rating : A
  • Money-Back Guarantee : True
Selling Points
  • Cloud-based POS system
  • Customer loyalty programs
  • Free package
Selling Points
  • Combined hardware and software
  • Native payment processing
  • Moneyback guarantee
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Virtual Terminal
System Features
  • Undisclosed
    Automated Payroll
  • Undisclosed
    Automated Tax Filing
  • Billing & Invoicing
  • Undisclosed
    Cloud-Based Services
  • Customizable Hardware
  • Electronic Receipts
  • Free Hardware
  • Undisclosed
    HR Add Ons
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile App
  • Mobile Card Reader
  • Real-Time Reports
  • Third-Party Software Integration
  • Undisclosed
    Time Tracking
  • Undisclosed
    Virtual Terminal
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Data Security
  • EMV Compliant
  • NFC
  • Payment Fraud Protection
  • PCI Compliance
Third-Party Integrations
  • Accounting Software
  • Processing Services
  • Productivity Software
Third-Party Integrations
  • Undisclosed
    Accounting Software
  • Processing Services
  • Undisclosed
    Productivity Software
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware
  • Barcode Scanner
  • Credit Card Reader
  • Customer-Facing Display
  • Display Screen
  • POS Terminal
  • Receipt Printer
  • Self-Service Kiosk
Hardware & Software Compatability
  • Android
  • Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Hardware & Software Compatability
  • Android
  • Undisclosed
    Cloud-Based
  • iOS
  • macOS
  • On-Site Installation
  • Windows
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Undisclosed
    One-Time License
Pricing Options
  • Annual Subscription
  • Free Trial
  • Freemium
  • Monthly Subscription
  • One-Time License
Training
  • Undisclosed
    Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Training
  • Documentation
  • In-Person
  • Undisclosed
    Live Online
  • Videos
  • Webinars
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Supported Payment Options
  • Undisclosed
    ACH Processing
  • Undisclosed
    Cash Transactions
  • Undisclosed
    Check
  • Credit Card Terminals
  • Undisclosed
    Electronic Signature
  • Gift Cards
  • In-Person Payments
  • Mobile Payments
  • Online Payment Processing
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media
Customer Support
  • Demos
  • Email
  • FAQs/Forum
  • Help Guides
  • Live Chat
  • Mobile App
  • Phone
  • Social Media

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