ADP vs SAP

ADP is a human capital management (HCM) solutions provider, utilizing a cloud-based interface for their services that include payroll as well as management of businesses' HR, talent, time, taxes, and benefits. They were founded in 1949 and are based in Roseland, NJ, and offer businesses of all sizes the ability to streamline their payroll processes. They serve many industries such as restaurants, retail, healthcare, financial services, non-profit, construction, services, and the government/education sector. Their services include direct deposit and mobile payroll solutions that integrate with time and attendance tracking, automatically calculating deductions for taxes and retirement contributions, and providing expert support to ensure business compliance. They have many plans listed on their website depending on business size, four for small businesses and three for middle to large-sized businesses. However, clients must submit for a personalized pricing quote. They have received many industry accolades such being named "Global Payroll Supplier of the Year" in 2022 and were in Fortune World's Most Admired Companies list for the past 17 years. They are BBB-accredited with an A+ rating there but have received many complaints there. They have a 1.3 out of 5 Trustpilot score due to clients having trouble logging in or accessing ADP's services, among other things.

SAP, established in 1972 in Walldorf, Germany, stands as a global leader in enterprise software solutions, particularly renowned for their advanced payroll management system, SAP SuccessFactors Employee Central Payroll. This robust platform streamlines payroll processes with automated features and ensures compliance with diverse regulatory standards across 180 countries. Their standout features include real-time insights, mobile accessibility, and a comprehensive employee self-service portal, empowering organizations to manage HR operations efficiently. SAP's adoption of strict protocols like GDPR and ISO certifications underscores their dedication to data security and compliance. Customer feedback highlights the platform's user-friendly interface, seamless integration capabilities, and reliable support services. While positive TrustRadius and G2 ratings underscore their effectiveness, some users have raised concerns about complexity and integration challenges. Overall, SAP's reputation for innovation and their ability to cater to diverse payroll needs make them a compelling option for businesses seeking streamlined and efficient payroll management solutions.