Aldelo POS vs Brilliant POS

Aldelo opened their doors in 1999 in Pleasanton, California, getting their start by producing a Windows-based POS system. Working with their development team over the years has led to vast transformations, and the company now states they have one of the easiest-to-use POS systems on the market. Many customers like the affordable pricing while using the company's payment processor, though complaints have occurred. Merchants also appreciate the ease of use but complain that the menu customization options could be more user-friendly. With third-party seamless integration and free API, merchants enjoy flexibility and scalability that can help them confidently grow their businesses.

The provider has an A- rating with the Better Business Bureau but has had their share of customer complaints, though they work to provide a quick solution to customers’ problems. The company strives for high-security levels with facial recognition, pin codes, and QR code badge scanning for employee logins. Aldelo Express, which is PCI DSS compliant, supports token-based payment processing for customer confidence and merchant compliance. With encrypted digital payments and detailed report logs, merchants can avoid theft and more effectively protect their operations and cash flow.

Brilliant POS specializes in offering POS products and services to the bar and restaurant industry. Through the Cash Register Express (CRE) and Restaurant Pro Express (RPE) features, business owners can get a quick, user-friendly order through their customizable buttons and hotkeys. They can market their products easily through loyalty and gift card programs. Other notable features they can enjoy with these services include employee management, seamless inventory management, and reporting and analytics for better decision-making. The company is accredited by the Better Business Bureau (BBB). BBB has rated Brilliant POS with an A+ rating due to its commitment to resolving customer complaints and concerns. Brilliant POS is also highly rated by Trustpilot at 4.9 out of 5 stars.