Booker POS vs Lightspeed

Headquartered in San Luis Obispo, California, Booker is a POS system for businesses in the wellness industry, particularly spas and salons. The all-in-one business management platform was founded in 2007 to serve appointment-based service businesses. They were acquired by MindBody in 2018, adding to the company's list of services for the beauty sector. Their offerings include Facebook booking, inventory management, time tracking, appointment management, payment processing, client and employee management, payroll processing, and marketing. The company generally aims to streamline businesses in this niche, from attracting customers to maintaining them, managing daily admin tasks, and handling bookings. Booker by Mindbody has built a solid reputation in the industry, boasting above-average ratings and scores across various review platforms. With an impressive 4.1 rating on Capterra and a 7.8 out of 10 on Trustradius, it's clear that many customers have found value in their services.

Founded in 2005 in Montreal, Quebec, Lightspeed POS is a cloud-based platform that provides tailored solutions for retail, restaurant, golf, and e-commerce businesses of all sizes. They offer a unified platform that helps businesses operate day-to-day tasks and reach their potential. They have served over 168,000 small to medium-sized businesses in more than 100 countries worldwide. They offer software and hardware tools for in-person sales and e-commerce, as well as inventory management, team management, supplier management, and store location management. They also offer 24/7 support, real-time analytics, and reporting capabilities to help businesses run more efficiently. Additionally, they offer marketing tools, third-party integrations, and API access. Lightspeed takes data security seriously and maintains compliance with Payment Card Industry Data Security Standards through a team of IT security experts. They use PCI-compliant third-party providers for transactions and undergo annual assessments and audits for SOC 2 Type 2 compliance to keep their network monitored and safe. Lightspeed is well-regarded by peers and clients, with high review scores on Trustpilot and industry leader lists. However, they are not BBB-accredited and have an F rating.